Frequently Asked Questions
What makes Sylflora Perfume special?
Sylflora Perfume offers premium, luxury fragrances sourced directly from renowned international perfume houses. Our collection features authentic perfumes that are carefully selected to provide our customers in Bangladesh with the finest olfactory experiences.
Are your perfumes authentic?
Yes, all our perfumes are 100% authentic. We work directly with authorized distributors and maintain strict quality control to ensure that every bottle sold is genuine. Each perfume comes with original packaging and authentication seals.
How long do your perfumes last?
Our luxury perfumes typically last 6-12 hours depending on the concentration and your skin type. Parfum concentrations last the longest, followed by Eau de Parfum, Eau de Toilette, and Eau de Cologne. Factors like skin chemistry, application method, and environmental conditions can affect longevity.
Do you offer international shipping?
Currently, we focus on serving customers within Bangladesh to ensure the best quality and fastest delivery. For international inquiries, please contact our customer service team to discuss options.
Can I return or exchange a perfume?
Due to hygiene reasons, we cannot accept returns or exchanges on opened perfume bottles. However, if you received a damaged or defective product, please contact us within 7 days of delivery with photos for a replacement or refund.
How should I store my perfumes?
Store your perfumes in a cool, dry place away from direct sunlight and heat. Keep bottles upright and ensure caps are tightly closed. Proper storage can help maintain the fragrance's integrity for several years.